Delphine Giron le Martin
Operational excellence and Guest experience Advocate, Ovolo Hotels
Hong Kong S.A.R.
Driven by attention to detail and client engagement, I empower teams to deliver service excellence and love turning ideas into reality!
Graduate of Ecole Hôtelière de Lausanne, I have had the privilege to grow through global leadership roles across New York, Paris, New Delhi, Singapore, and Hong Kong. Along the way, I have worked with diverse teams and complex operations, always guided by a commitment to service excellence, meaningful client engagement, and the empowerment of others to thrive. My approach is deeply client-centric, rooted in the belief that meaningful experiences come from empathy and consistency. I strive to create environments where teams feel empowered to collaborate, as mindful and adaptive problem-solvers. With an entrepreneurial spirit, I enjoy shaping ideas into reality. I see luxury not as something to be delivered, but as a mindset - an enduring standard that lives in the way we lead, serve, and connect.
Director of EventsCurrent
Director of Operations
Singapore Managing Director
ECOLE HÔTELIÈRE DE LAUSANNE
Ran the virtual 2020 NYC marathon in Singapore!
Listed alongside the people who lead luxury
This is what people find when they look you up.
A profile like this is written, verified and kept for good — on the publication about the people behind luxury. Apply, and we'll make yours.
One time, yours permanently — no renewals. Every member is reviewed; if it isn't the right fit, you're fully refunded.